I’d like to say I’m surprised but the supposed Ticketmaster visit hasn’t done the trick for me today. I still have no ticket for the game tomorrow after numerous attempts to sort it out via this flexi membership.

Shall try and find some energy to call tomorrow and have another crack but if I get the same women as yesterday, I may as well give up. It’s really poor all this. Fans of sports clubs aren’t just normal customers like in other businesses. I actually care about the club and want it to thrive but they’ve made such a mess of this sadly.

We are still waiting for a season ticket for my son and once more I had to go to the ticket office to get a paper ticket for the Catalan game. The club have no idea when this issue will be resolved. The communication blackout on this issue is appalling. The club must have a list of people still awaiting their season ticket so why can’t they be proactive and send paper tickets via post or delivery by hand until the issue is resolved.
I’m fully aware of potential 3rd party mitigating circumstances however, the total lack of communication on this is ridiculous even if there are legal issues in the background.
I’ve made my final communication on this matter to the club and won’t under any circumstances go to the ticket office to queue for a paper ticket on a match to match basis.

I have been emailed an e ticket, i will only be able to see if this works when i get home later. to be fair i was sorted out quickly this morning , i was in the same frame of mind as you regarding picking up a paper ticket. I was told that the physical tickets are ordered but they cannot confirm delivery, that is one of the reasons for accepting the e ticket

I have been emailed an e ticket, i will only be able to see if this works when i get home later. to be fair i was sorted out quickly this morning , i was in the same frame of mind as you regarding picking up a paper ticket. I was told that the physical tickets are ordered but they cannot confirm delivery, that is one of the reasons for accepting the e ticket

I have been sent a e-ticket, it seems to be working

Also got sent an e-ticket this afternoon.
Could have saved myself a trip to the ticket office if I’d of known. I’m pretty close to the ground so major issue but if I had to travel some distance to get to the ground I would be fuming. Still a pain in the arris.
Still don’t know why fans awaiting ST couldn’t have been advised that this was happening.
Obviously will be of zero use if don’t have an iPhone.